CEENTA has high standards for ensuring patients are safe and healthy during their appointments at our offices. When you come to CEENTA, you can rest easy knowing your well-being is our top priority.
Assessing your health
When you make an appointment, our representatives will ask you some questions to assess you for possible COVID-19 infection. If you have or have had a fever or chills, or a cough, shortness of breath, or other signs of respiratory illness, you will not be able to make an appointment at CEENTA. Prior to your appointment, you will receive a reminder call where you will be asked the same questions. If you are experiencing those symptoms, you will be told to call the front desk of the office where your appointment is scheduled to discuss if your appointment should be rescheduled.
Before any patient, family member, or CEENTA employee is allowed into one of our buildings, someone will take their temperature. Anyone with a fever will be sent home with the recommendation that they make an appointment with their primary care provider.
In accordance with state mandates and in accordance with recommendations from the Centers for Disease Control and Prevention, masks or other facial coverings – such as surgical, cloth, or dust masks – must be worn before entering our buildings. Facial coverings should not include valves, as they do not protect the individuals around you. Our physicians and staff are all wearing masks and other personal protective equipment to ensure your safety while you are in our offices.
Every one of our exam rooms is thoroughly cleaned using enhanced cleaning processes after each appointment. That way, you know your exam will be in a sterile, virus-free environment.
We are limiting the number of people who come to our offices in order to minimize the number of potential carriers and ensure we can maintain safe distances between people in our waiting rooms. If you have an appointment, please come alone unless absolutely necessary. If you do need someone to drive you to your appointment, please bring no more than one person. We ask that only one parent accompany children to their appointments. Outside visitors, such as vendors, are also strictly limited.
Maintaining social distancing
In order to maintain safe distances between people, we ask patients to leave six feet of distance between each other whenever possible while in our waiting rooms. Chairs have been spaced six feet apart to ensure you can sit a safe distance from others while you wait. We also ask that you maintain six feet between you and others when in line at our front desks.
We are restricting all business-related travel and discourage our staff from taking personal travel to areas where states of emergency have been declared. We also require all doctors and staff returning from any area identified by the CDC as a risk assessment Level 3 to self-quarantine for 14 days. This includes any international travel, or travel outside the continental United States.
Any non-urgent patients who travel to any of these areas will be rescheduled for a minimum of 14 days out from their travel.