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CEENTA is reopening their offices to non-urgent patients on May 4. Patient Jodie W. of Charlotte has questions, and we’re here to answer them.
I’d like to reschedule an appointment. Are you open for regular appointments?
Yes. On May 4 we will see patients in our offices, not just urgent and emergent patients. So, if you have allergies, eye pain, an ear infection, or any of a number of other conditions, a CEENTA doctor will be able to see you. Surgery will be available for patients who need it starting May 7.
What are you doing to keep patients and visitors safe?
We are asking all our patients a list of initial screening questions prior to them coming for their appointments. We are also taking their temperatures before they enter any of our buildings. If they show signs of the disease, they will be allowed to keep their appointment only if it is an urgent or emergent case. All others will instead be encouraged to follow up with their primary care physician.
We are requiring all patients and visitors to wear masks, face shields, or facial coverings when in our offices. We are also limiting the number of people who enter our buildings. We are also asking people to maintain safe distancing of six feet while in our buildings.
We will also continue to use enhanced cleaning processes in all our facilities.
Do you offer virtual visits?
We do. Our virtual visits are an excellent way to address many medical concerns with your doctor, and we will continue to offer them even though our offices are open. However, some conditions just can’t be properly diagnosed or treated without seeing a patient in person, which is why in-person appointments are so important even for non-urgent cases.
How do I make an appointment?
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