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Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA) has partnered with Epic Systems Corporation to custom-build clinical, billing, and administrative software that will create benefits for patients, referring physicians, and the CEENTA staff starting April 2017.

The new patient portal, called myCEENTAchart, will allow patients to request appointments online, will provide appointment reminders on a person’s computer or phone, and will allow patients to check in online prior to their appointment. Patients will also be able to access test results online, email their care team with questions, and pay bills online.

Referring and co-managing physicians will have access to myCEENTAlink. This system will allow them to enter referrals for existing patients, view their patients’ CEENTA chart, view scanned documents for sleep studies and allergy tests, and place orders for ophthalmic imaging and radiology for existing patients.

CEENTA’s Epic program will unify all billing and medical files into one system, which will allow CEENTA’s administration to more smoothly process all patients’ records.

Epic Systems Corp., of Verona, Wisconsin, has developed software used in hospitals worldwide, and more than half of all patient records in America are stored on an Epic system. CEENTA is the first private practice in America to roll out the entire Epic suite.

CEENTA’s current electronic medical records system will remain active for about four weeks after Epic’s launch to ensure a smooth transition between systems.

“Since 1923 CEENTA physicians have been helping patients with their eye and ENT needs. Epic is going to help our physicians spend more time doing just that - focus more on patient care and less on paperwork,” CEO Jag Gill, ScD, said. “The things this software can do are truly exciting. Patients are going to be impressed with the new levels of convenience it affords them, and referring physicians are going to enjoy the ease of referring.”


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