Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA) today launched its new clinical, billing, and administrative software, creating benefits for patients, referring physicians, and the CEENTA staff. CEENTA partnered with Epic Systems Corporation to custom build this software. The new patient portal, called myCEENTAchart, allows patients to request appointments online, provides appointment reminders on a person’s computer or phone, and allows patients to check in online prior to their appointment. Patients can also access test results online, email their care team with questions, and pay bills online. At certain offices – SouthPark’s first floor, Rock Hill Suite F, and Steele Creek – patients will be able to check in at automated kiosks, skipping lines at the front desk. Patients are encouraged to sign up today at myceentachart.com. Referring and co-managing physicians have access to myCEENTAlink. This system allows them to enter referrals for existing patients, view their patients’ CEENTA chart, view scanned documents for sleep studies and allergy tests, and place orders for ophthalmic imaging and radiology for existing patients. Referring physicians are asked to sign up at myceentalink.com. CEENTA’s Epic program will unify all billing and medical files into one system, which will allow CEENTA’s staff to more smoothly process all patients’ records. Epic Systems Corp., of Verona, Wisconsin, has developed software used in hospitals worldwide, and more than half of all patient records in America are stored on an Epic system. CEENTA is the first private practice in America to roll out the entire Epic suite. CEENTA’s current electronic medical records system will remain active for four weeks to ensure a smooth transition between systems. “The next chapter in the life of CEENTA is going to be an exciting one,” CEENTA CEO Jag Gill, ScD, said. “We are very proud of everything we have accomplished in developing myCEENTAchart and myCEENTAlink. We are going to set a new standard for convenience and service.”
