CEENTA offices are open for all patients starting may 4, 2020. all visitors will have their temperatures taken before entering our offices and will be required to wear facial coverings in our buildings.

If you currently have or recently had a fever, cough, upper respiratory illness/shortness of breath, chills, muscle pain, sore throat, and new loss of taste or smell, please call the office where your appointment is scheduled.


How is CEENTA keeping you safe from novel coronavirus?

Taking temperatures and wearing masks at CEENTA

We are…

  • Keeping our rooms clean through enhanced cleaning processes.
  • Asking patients to bring only one person with them to their appointment if necessary.
  • Assessing patients for COVID-19 symptoms.
  • Taking the temperatures of all patients, family members, and staff before they enter a CEENTA building.
  • Requiring all patients and visitors don surgical, cloth, or dust masks, or some other type of protective facial covering, before entering our buildings. Your facial covering should not include a valve. Wearing a face covering with a valve does not protect the individuals around you.
  • Limiting the number of vendors and outside visitors at CEENTA properties.
  • Restricting business-related travel and discouraging personal travel to areas where states of emergency have been declared
  • Asking all providers and staff returning from any area identified by the Centers for Disease Control and Prevention (CDC) as a risk assessment Level 3 are required to self-quarantine for 14 days. This includes any international travel, or travel outside the continental United States, and rescheduling all non-emergent patients for a minimum of 14 days out from their travel.

A person gets a coronavirus test

What should I do if I think I have coronavirus?

  • Please review the coronavirus symptoms above before seeking medical care. If you do not have these symptoms, consider delaying your doctor visit. This allows healthcare providers to focus on patients who need coronavirus treatment and minimizes your exposure to the disease.
  • If you need in-person care, call before you arrive at your doctor's office or the hospital. This will allow them to prepare for your visit and take any necessary safety steps.
  • Consider going to your primary care provider before going to the emergency room. Many healthcare providers also provide virtual visits so you can see a doctor without leaving your home.
  • Only a healthcare professional, such as your primary care physician, can approve you for coronavirus testing.
  • If testing is necessary, your healthcare provider will make arrangements then.

While CEENTA does not offer coronavirus testing, the region's other excellent healthcare providers have options available. For more information, please visit the web sites below.

Atrium Health

Novant Health

Tryon Medical Partners


Coronavirus information

CEENTA is closely monitoring the situation and will update protective measures and processes as necessary. The following information should help keep you informed.

Updated July 10, 2020
Source: World Health Organization

What is a coronavirus?

Coronaviruses are a large family of viruses which may cause illness in animals or humans. In humans, several coronaviruses are known to cause respiratory infections ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS). The most recently discovered coronavirus causes coronavirus disease COVID-19.

What is COVID-19?

COVID-19 is the infectious disease caused by the most recently discovered coronavirus. This new virus and disease were unknown before the outbreak began in Wuhan, China, in December 2019.

What are the symptoms of COVID-19?

The most common symptoms of COVID-19 are fever, dry cough, and tiredness. Other symptoms that are less common and may affect some patients include aches and pains, nasal congestion, headache, conjunctivitis, sore throat, diarrhea, loss of taste or smell or a rash on skin or discoloration of fingers or toes. These symptoms are usually mild and begin gradually. Some people become infected but only have very mild symptoms.

Most people (about 80%) recover from the disease without needing hospital treatment. Around 1 out of every 5 people who gets COVID-19 becomes seriously ill and develops difficulty breathing. Older people, and those with underlying medical problems like high blood pressure, heart and lung problems, diabetes, or cancer, are at higher risk of developing serious illness. However, anyone can catch COVID-19 and become seriously ill. People of all ages who experience fever and/or cough associated withdifficulty breathing/shortness of breath, chest pain/pressure, or loss of speech or movement should seek medical attention immediately. If possible, it is recommended to call the health care provider or facility first, so the patient can be directed to the right clinic.

A CEENTA doctor and staff wearing PPE

How does COVID-19 spread?

People can catch COVID-19 from others who have the virus. The disease spreads primarily from person to person through small droplets from the nose or mouth, which are expelled when a person with COVID-19 coughs, sneezes, or speaks. These droplets are relatively heavy, do not travel far and quickly sink to the ground. People can catch COVID-19 if they breathe in these droplets from a person infected with the virus. This is why it is important to stay at least 6 feet (2 meters) away from others. These droplets can land on objects and surfaces around the person such as tables, doorknobs and handrails. People can become infected by touching these objects or surfaces, then touching their eyes, nose or mouth. This is why it is important to wash your hands regularly with soap and water or clean with alcohol-based hand rub.

Can COVID-19 be caught from a person who has no symptoms?

COVID-19 is mainly spread through respiratory droplets expelled by someone who is coughing or has other symptoms such as fever or tiredness. Many people with COVID-19 experience only mild symptoms. This is particularly true in the early stages of the disease. It is possible to catch COVID-19 from someone who has just a mild cough and does not feel ill.

Some reports have indicated that people with no symptoms can transmit the virus. It is not yet known how often it happens. WHO is assessing ongoing research on the topic and will continue to share updated findings.

CEENTA employees maintaining safe distances

how can we protect ourselves and others if we don't know who is infected?

Practicing hand and respiratory hygiene is important at ALL times and is the best way to protect others and yourself.

When possible maintain at least 6 feet (2 meters) distance between yourself and others. This is especially important if you are standing by someone who is coughing or sneezing. Since some infected persons may not yet be exhibiting symptoms or their symptoms may be mild, maintaining a physical distance with everyone is a good idea if you are in an area where COVID-19 is circulating.


How long is the incubation period for COVID-19?

The “incubation period” means the time between catching the virus and beginning to have symptoms of the disease. Most estimates of the incubation period for COVID-19 range from 1-14 days, most commonly around five days. These estimates will be updated as more data become available.

How long does the virus live on surfaces?

The most important thing to know about coronavirus on surfaces is that they can easily be cleaned with common household disinfectants that will kill the virus. Studies have shown that the COVID-19 virus can survive for up to 72 hours on plastic and stainless steel, less than 4 hours on copper and less than 24 hours on cardboard.

As, always clean your hands with an alcohol-based hand rub or wash them with soap and water. Avoid touching your eyes, mouth, or nose.

How can I protect myself and my family?

Protection measures for everyone

Stay aware of the latest information on the COVID-19 outbreak, available on the WHO website and through your national and local public health authority. Many countries around the world have seen cases of COVID-19 and several have seen outbreaks. Authorities in China and some other countries have succeeded in slowing or stopping their outbreaks. However, the situation is unpredictable so check regularly for the latest news.

You can reduce your chances of being infected or spreading COVID-19 by taking some simple precautions:

Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water

Washing your hands with soap and water or using alcohol-based hand rub kills viruses that may be on your hands.

Maintain at least 6 feet (2 meters) distance between yourself and anyone who is coughing or sneezing

When someone coughs or sneezes they spray small liquid droplets from their nose or mouth which may contain virus. If you are too close, you can breathe in the droplets, including the COVID-19 virus if the person coughing has the disease.

CEENTA employees avoid touching their faces

Avoid touching your eyes, nose and mouth

Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth. From there, the virus can enter your body and can make you sick.

Make sure you, and the people around you, follow good respiratory hygiene

Cover your mouth and nose with your bent elbow or tissue when you cough or sneeze, then dispose of the used tissue immediately. Droplets spread virus. By following good respiratory hygiene you protect the people around you from viruses such as cold, flu and COVID-19.

Stay home if you feel unwell

If you have a fever, cough and difficulty breathing, seek medical attention and call in advance. Follow the directions of your local health authority. National and local authorities will have the most up-to-date information on the situation in your area. Calling in advance will allow your health care provider to quickly direct you to the right health facility. This will also protect you and help prevent spread of viruses and other infections.

Keep up to date on the latest COVID-19 hotspots (cities or local areas where COVID-19 is spreading widely)

If possible, avoid traveling to these places, especially if you are an older person or have diabetes, heart or lung disease. You have a higher chance of catching COVID-19 in one of these areas.

Protection measures for persons who are in or have recently visited, in the past 14 days, areas where COVID-19 is spreading

Follow the guidance outlined above.

Self-isolate by staying at home if you begin to feel unwell, even with mild symptoms such as headache, low-grade fever (99.1 F or above) and slight runny nose, until you recover. If it is essential for you to have someone bring you supplies or to go out, e.g. to buy food, wear a mask to avoid infecting other people. Avoiding contact with others and visits to medical facilities will allow these facilities to operate more effectively and help protect you and others from possible COVID-19 and other viruses.

If you develop fever, cough and difficulty breathing, seek medical advice promptly as this may be due to a respiratory infection or other serious condition. Call in advance and tell your provider of any recent travel or contact with travelers. Calling in advance will allow your health care provider to quickly direct you to the right health facility. This will also help to prevent possible spread of COVID-19 and other viruses.

How do you properly wear a mask?

  1. Before touching the mask, clean hands with an alcohol-based hand rub or soap and water
  2. Take the mask and inspect it for tears or holes.
  3. Orient which side is the top side (where the metal strip is).
  4. Ensure the proper side of the mask faces outwards (the coloured side).
  5. Place the mask to your face. Pinch the metal strip or stiff edge of the mask so it moulds to the shape of your nose.
  6. Pull down the mask’s bottom so it covers your mouth and your chin.
  7. Do not touch the mask while you are wearing it for protection.
  8. After use, take off the mask with clean hands; remove the elastic loops from behind the ears while keeping the mask away from your face and clothes, to avoid touching potentially contaminated surfaces of the mask.
  9. Discard the mask in a closed bin immediately after use. Do not reuse the mask.
  10. Perform hand hygiene after touching or discarding the mask – Use alcohol-based hand rub or, if visibly soiled, wash your hands with soap and water.

Be aware that there is a global shortage of medical masks (both surgical masks and N95 masks). These should be reserved as much as possible for health care workers.

Remember that masks are not a substitute for other, more effective ways to protect yourself and others against COVID-19 such as frequently washing your hands, covering your cough with the bend of elbow or tissue and maintain a distance of at least 1 meter from others.

Are there any medicines or therapies that can prevent or cure COVID-19?

While some western, traditional or home remedies may provide comfort and alleviate symptoms of COVID-19, there is no evidence that current medicine can prevent or cure the disease. WHO does not recommend self-medication with any medicines, including antibiotics, as a prevention or cure for COVID-19. However, there are several ongoing clinical trials that include both western and traditional medicines. WHO will continue to provide updated information as soon as clinical findings are available.

CEENTA's doctors care about youTo date, there is no vaccine and no specific antiviral medicines against COVID-19. However, people, particularly those with serious illness, may need to be hospitalized so that they can receive life-saving treatment for complications. Most patients recover thanks to such care.

Possible vaccines and some specific drug treatments are currently under investigation. They are being tested through clinical trials. WHO is coordinating efforts to develop vaccines and medicines to prevent and treat COVID-19.

The most effective ways to protect yourself and others against COVID-19 are to:

  • Clean your hands frequently and thoroughly
  • Avoid touching your eyes, mouth and nose
  • Cover your cough with the bend of elbow or tissue. If a tissue is used, discard it immediately and wash your hands.
  • Maintain a distance of at least 6 feet (2 meters) from others.

Again, if you have any of the symptoms listed above, please call the front desk of the office where your appointment is scheduled to determine if your appointment should be rescheduled.

Additional resources:

Mecklenburg County Public Health Department

North Carolina Department of Health and Human Services

South Carolina Department of Health and Human Services

The Centers for Disease Control

What Our Patients Have to Say

We brought her to Dr. Blumer, who put tubes in her ears. Hannah feels excellent now. The ear tubes worked really well, she’s had no more ear infections, and she’s back in day care having fun.

- Bethany M.
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